In today’s rapidly evolving healthcare landscape, molecular diagnostics and pathology laboratories face increasing challenges in maximizing revenue. Accurately estimating out-of-pocket costs and collecting payments efficiently can be challenging, often leading to delays and patient dissatisfaction. Additionally, ensuring timely and accurate claim submissions is crucial for maximizing revenue, but manual processes can be time-consuming and error-prone.

From complex billing processes to changing payer policies, the traditional revenue cycle management (RCM) approach is no longer sufficient, and maximizing revenue in this complex domain requires a comprehensive and strategic approach. By automating these tasks and streamlining the overall patient journey, healthcare providers can address these key pain points and improve their financial performance.

This white paper serves as a practical guide to enhance the understanding of the POCT team regarding critical success factors and essential functions needed to sustain compliance and produce reliable results. It focuses on the tangible aspects of good laboratory practice and regulatory compliance in routine and urgent patient care settings. This resource will be particularly beneficial to nursing and other clinical staff involved in patient testing.