News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Rite Aid’s New Telemedicine Kiosks in Select Ohio Pharmacies Allow Customers to Consult with Physicians for a Nominal Fee

Pathologists may want to explore the opportunity to be tele-consultants and be paid for helping consumers understand their lab test results and other clinical findings

First it was rapid medical clinics in retail pharmacies. Next came health kiosks with information for consumers in pharmacies. Now a national pharmacy chain is upping the ante by installing enclosed health kiosks in their stores that deliver telemedicine services, thus allowing customers to speak with physicians and other medical providers in private from within the pharmacy.

For pathologists and clinical laboratory managers watching as national pharmacy chains introduce ever more medical services in their retail stories, the telemedicine kiosks is one more piece of evidence that, at some future point, pharmacies will want to provide medical laboratory testing services. In fact, lab testing is the basis for an existing agreement between Walgreens and Theranos, a lab testing company with ambitious plans to be disruptive.

It is Rite Aid Corporation (NYSE:RAD), that plans to take the health kiosk idea to a new level. Its telehealth concept allows pharmacy shoppers to consult directly with physicians via a kiosk. HealthSpot, a Columbus, Ohio-based telemedicine provider, recently launched a pilot involving the telehealth kiosks at Rite Aid stores in Ohio. It is also developing a network of board-certified physician consultants to expand this service nationwide. (more…)

Even in New Hampshire, There is Increased Competition for Clinical Pathology Laboratory Test Referrals

Clinical laboratory outreach program at Catholic Medical Center sees new lab competitors entering the Manchester market

DATELINE: MANCHESTER, NEW HAMPSHIRE—Here in the Granite State, clinical laboratories and pathology groups must respond to a growing number of healthcare market trends. This was obvious to your Dark Daily Editor during his site visit earlier this week to the medical laboratory at Catholic Medical Center, which is one of Manchester’s major hospitals.

Often, states with relatively small populations, like New Hampshire, Vermont, and Maine, have the luxury of watching the latest healthcare trends emerge first in the major urban centers like Boston, New York, and Philadelphia. However, the accelerating pace of change across all of healthcare is changing that situation.

In Manchester, New Hampshire, competition among hospitals in the community is quite intense. According to Roberta E. Provencal, Director of Laboratory Services at Catholic Medical Center, there is equally intense competition in the outreach market for both clinical laboratory testing and anatomic pathology services. “Manchester has about 110,000 people, and there are 1.3 million in all of New Hampshire,” observed Provencal. “Yet, even though these are not large healthcare markets, we have more lab competitors marketing to doctors’ offices in our city than at any time in the past 20 years. (more…)

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