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In New Hampshire, Cooperation Was Key to Handling Clinical Laboratory Testing Challenges Posed by the COVID-19 Outbreak

Facing a backlog, the state’s public health laboratory turned to the medical laboratory at Dartmouth Hitchcock Medical Center

Much of the attention surrounding the COVID-19 outbreak—the illness caused by the SARS-CoV-2 coronavirus—has focused on large urban areas such as New York City and Los Angeles. However, the virus is impacting many rural areas as well. This is true in New Hampshire, where the diagnostic response required close cooperation between the state’s public health laboratory and the clinical laboratory at its lone academic medical center. Their experience offers lessons for medical laboratory leaders nationwide.

“When these things happen and you surge beyond what you could imagine, it’s the relationships with people that matter more than anything,” said Christine L. Bean, PhD, Administrator of New Hampshire Public Health Laboratory Division of Public Health Services , Concord, N.H., during a recent Dark Daily webinar, titled, “What Hospital and Health System Labs Need to Know About Operational Support and Logistics During the COVID-19 Outbreak.”

As Bean explained, during the earliest stages of the pandemic the “CDC was doing the testing” and the state lab’s role was limited to submitting samples from patients deemed as “presumptive positives.” Then, on Feb. 4, the FDA granted an emergency use authorization (EUA) allowing use of the CDC-developed real-time reverse transcriptase PCR (RT-PCR) assay by designated labs.

The New Hampshire Public Health Laboratory (NHPHL) received its first test kit on Feb. 10, Bean said. But the kits were recalled due to validation problems with one of the reagents. On Feb. 26, the CDC issued revised test instructions allowing use of the test without the N3 primer and probe set that had caused the early validation issues. The NHPHL verified the test under the new guidelines and went live on March 2, she said.

However, with a capacity of 150 to 200 tests per day, the lab wasn’t equipped to handle a large volume. “Much of what we do is really population-based,” she said. “Most of the time we’re not doing patient diagnostic testing.”

Christine L. Bean, PhD (left), Administrator of the New Hampshire Public Health Laboratory, and Joel Lefferts, PhD (right), Assistant Professor of Pathology and Laboratory Medicine, and Assistant Director of the Molecular Pathology, at Dartmouth’s Geisel School of Medicine, spoke with Dark Daily’s Editor-in-Chief Robert Michel during a webinar on what hospital and health system labs need to know about operational support and logistics during the COVID-19 outbreak. The webinar can be freely downloaded by clicking here. (Photo copyright: Dark Daily.)

NHPHL Turns to the Medical Laboratory at DHMC-CGHT for Help

By April 1, the public health lab had received 3,500 samples for testing, “which is a lot for us,” said Bean. To help with the backlog, they turned to the Laboratory for Clinical Genomics and Advanced Technology at Dartmouth Hitchcock Medical Center (DHMC-CGHT) in Lebanon, N.H.

The DHMC-CGHT lab began having its own discussions about testing in the first week of February, said Joel A. Lefferts, PhD, HCLD, DABCC, Assistant Professor of Pathology and Laboratory Medicine and Assistant Director of Molecular Pathology at Dartmouth’s Geisel School of Medicine. They were unsure of how much need there would be, but “throughout the month of February, we started exploring different testing options,” he said during the Dark Daily webinar.

The Dartmouth-Hitchcock lab team began with the CDC test. However, Lefferts noted that the initial FDA guidance was “somewhat restrictive” and required specific RNA extraction kits and real-time PCR instruments. “If our lab didn’t have the capability to perform everything exactly as indicated, we would be running it off-label and would have to possibly submit our own EUA submission to the FDA,” he explained.

Later, though, the FDA and CDC loosened those restrictions and the lab began testing with the CDC assay on March 18, using a Thermo Fisher ABI 7500Dx instrument, Lefferts said. According to Thermo Fisher’s website, the ABI 7500Dx “is a real-time nucleic acid amplification and five-color fluorescence detection system available for in vitro diagnostic use.”

However, Lefferts continued, “we only had one of these 7500Dx instruments, and it was a relatively manual and labor-intensive process.” It allowed a maximum of 29 samples per run, he said, and took about five hours to produce results.

Then, the FDA granted an EUA for Abbott’s m2000 assay, which runs on the company’s m2000rt real-time PCR instrument. “We were really excited, because we happened to have two of these systems in our lab,” he said. “We quickly got on the phone and ordered some of these kits.”

The DHMC-CGHT lab went live with the new system on March 23. It can handle up to 94 samples per run, said Lefferts, and with two instruments running from 6 a.m. to 9 p.m., “there’s a potential to do as many as 10 runs per day.”

This was the system they used to help New Hampshire’s Public Health Lab with its backlog. “It was unbelievable to see that our backlog could be really wiped out,” said Bean.

Challenges for Medical Labs

Gearing up for testing in a public health emergency poses many challenges, Lefferts advised. “You need to look at what instrumentation you have in your laboratory, what the experience level of your lab team is, how much space you have, your expected batch size, and your needed turnaround time.”

The two labs also had to deal with regulatory uncertainty. “This EUA process is something for which we don’t have much experience,” he said. “Trying to juggle CLIA, CAP, the FDA, and possibly state regulations is a bit challenging. You definitely need to do your research and talk to other clinical laboratories that are doing this testing to get advice.”

Lefferts explained that the most significant challenges to develop and validate a molecular assay for COVID-19 included:

  • Availability of validation materials. Obtaining “positive [viral] samples may be a challenge, depending on where you are and what you have access to,” said Lefferts. However, he credits the FDA for being “very proactive” in suggesting alternative sources for “viral isolates or genomic RNA that’s been extracted from some of these viral isolates.”
  • Availability of collection kits. “We can do a lot more testing now,” he said, but one bottleneck is the limited availability of supplies such as nasopharyngeal swabs and viral transport media. “We’re looking at alternative collection options,” he said, such as 3D-printed swabs or even Q-tips [household cotton swabs], though “hopefully it won’t come to that.” The DHMC-CGHT lab also considered producing its own transport media.
  • Turnaround times. “Our lab wants to get those results out as soon as possible,” Lefferts said. “So, we’re looking at alternative methods to get that testing out sooner.” For example, “do we just do the SARS-CoV-2 testing on a patient, or do we need to do other influenza and other viral pathogens,” while also keeping up with other routine testing during the pandemic?
  • Staffing issues. “Fatigue is a big issue with members of our labs who put in lots of extra hours,” he said. The DHMC-CGHT lab has developed contingency plans in case lab personnel get sick.

The Bean-Lefferts 60-minute webinar was hosted by Dark Daily’s Editor-in-Chief Robert Michel on April 1. It is freely downloadable by clicking here, or by placing this URL in your web browser: https://www.darkdaily.com/webinar/what-hospital-and-health-system-labs-need-to-know-about-operational-support-and-logistics-during-the-covid-19-outbreak/.

This critical information will be highly useful for Laboratory Directors and Managers, Laboratory Supervisors and Team Leaders, Integrated Health System Leaders, Hospital Group Leaders, Physicians and Physician Group Leaders, Phlebotomy Managers, Courier and Logistics Managers, and Safety and Compliance Managers.

—Stephen Beale

Related Information:

What Hospital and Health System Labs Need to Know About Operational Support and Logistics During the COVID-19 Outbreak

Serological Antibody Tests a ‘Potential Game Changer’ and Next Phase in Efforts to Combat the Spread of COVID-19 That Give Clinical Laboratories an Essential Role

IVD Companies and medical laboratories are developing serological survey testing that will enable them to determine how widespread COVID-19 has become

While medical laboratories gear up for testing to detect SARS-CoV-2—the novel coronavirus that causes the COVID-19 illness—efforts also are underway for expanded use of serological tests that can detect whether an individual’s immune systems has developed antibodies against the SARS-CoV-2 virus, as well as serological surveys that epidemiologists will use to determine the extent of the infection in whole populations.

It can take up to eight days after onset of symptoms for a person’s immune system to develop antibodies, so serological tests are not designed for diagnosing recent or active infections, stated a Mayo Clinic news story. However, Reuters reported that the availability of serological tests is “a potential game changer” because they could identify people who are immune even if they had no symptoms or only mild symptoms.

“Ultimately, this might help us figure out who can get the country back to normal,” Florian Krammer, PhD, told Reuters. Krammer’s lab at the Icahn School of Medicine at Mount Sinai in New York City has developed a serological test. “People who are immune could be the first people to go back to normal life and start everything up again,” he said.

However, some experts advise that the presence of antibodies is not necessarily a “get out of jail free” card when it comes to the coronavirus. “Infectious disease experts say immunity against COVID-19 may last for several months and perhaps a year or more based on their studies of other coronaviruses, including Severe Acute Respiratory Syndrome (SARS), which emerged in 2003,” reported Reuters. “But [the experts] caution that there is no way to know precisely how long immunity would last with COVID-19, and it may vary person to person.”

Additionally, it is also “uncertain whether antibodies would be sufficient protection if a person were to be re-exposed to the virus in very large amounts,” such as in an emergency room or ICU, Reuters reported.

Serological Survey Studies Get Underway Worldwide

Aside from detecting potential immunity, the World Health Organization (WHO) says serological tests could be useful for widespread disease surveillance and epidemiological research.

In the US, the Vitalant Research Institute is leading several large serological survey or “serosurvey” studies in which regional blood centers save samples of donated blood for antibody testing, Science reported.

Science also reported on a similar WHO initiative in which six countries will pool data from their own antibody studies. And in the Netherlands, blood banks have begun screening thousands of blood donations for presence of antibodies, Wired reported.

FDA Emergency Use Authorization

On March 16, the federal Food and Drug Administration (FDA) announced that it would allow commercial development and distribution of serological tests that “identify antibodies (e.g., IgM, IgG) to SARS-CoV-2 from clinical specimens” without an Emergency Use Authorization (EUA). The agency noted that these tests are “less complex than molecular tests” used to detect active infections, and that the policy change is limited to such testing in medical laboratories or by healthcare workers at the point-of-care. “This policy does not apply to at home testing,” the FDA reiterated.

“Serological tests can play a critical role in the fight against COVID-19 by helping healthcare professionals to identify individuals who have overcome an infection in the past and have developed an immune response,” said FDA Commissioner Stephen M. Hahn, MD (above with President Trump during a Coronavirus Task Force press briefing), in an April 7 press statement. “In the future, this may potentially be used to help determine—together with other clinical data—that such individuals are no longer susceptible to infection and can return to work. In addition, these test results can aid in determining who may donate a part of their blood called convalescent plasma, which may serve as a possible treatment for those who are seriously ill from COVID-19.” (Photo copyright: CNBC.)

FDA Issues First EUA for Rapid Diagnostic Test

Cellex Inc., based in Research Triangle Park, N.C., received the first EUA for its qSARS-CoV-2 serological test on April 1. As with other rapid diagnostic tests (RDTs) under development, the qSARS-CoV-2 test detects the presence of immunoglobulin M (IgM) and immunoglobulin G (IgG) antibodies in human blood. The biotechnology company’s RDT can be used to test serum, plasma, or whole-blood specimens, stated Cellex, and can produce results in 15 to 20 minutes.

The FDA has authorized use of the antibody test only by laboratories certified under CLIA to perform moderate and high complexity tests. Cellex has set up a COVID-19 website with information about the qSARS-CoV-2 test for clinical laboratories, patients, and healthcare providers.

Other Serological Tests Under Development

Mayo Clinic Laboratories announced on April 13 that it is ramping up availability of an internally-developed serological test. “Initial capacity will be 8,000 tests per day performed at laboratory locations across Mayo Clinic,” stated the announcement. “Testing will be performed 24 hours a day, and Mayo Clinic Laboratories is working to ensure turnaround time is as close as possible to 24 hours after receipt of the sample.”

Emory University in Atlanta announced on April 13 that it will begin deploying its own internally developed antibody test. Initially, testing will be limited to 300 people per day, comprised of Emory Healthcare patients, providers, and staff members. Eventually, testing will be “expanded significantly,” said Emory, with a goal of 5,000 tests per day by mid-June.

The Center for Health Security at the Johns Hopkins Bloomberg School of Public Health lists dozens of other serologic tests that are under development, approved for use in other countries, or approved for research or surveillance purposes. Most are rapid diagnostic tests, but some developers are working on enzyme-linked immunosorbent assays (ELISA).

RDTs are typically qualitative, meaning they produce a positive or negative result, stated the Center for Health Security. An ELISA test “can be qualitative or quantitative,” noted the Center, but it can take one to five hours to produce results.

A third type of serological test—the neutralization assay—involves infecting a patient’s blood with live coronavirus to determine if antibodies exist that can inhibit growth of the virus. The test takes three to five days in a level 3 biosafety laboratory to produce results. The Straits Times reported on one laboratory in Singapore that developed a neutralization assay to trace the source of COVID-19 infections that originated in Wuhan, China.

Serological testing is another important tool clinical laboratories and epidemiologists can use to fight and ultimately defeat the COVID-19 pandemic and is worth watching.

—Stephen Beale

Related Information:

Coronavirus (COVID-19) Update: Serological Tests

Policy for Diagnostic Tests for Coronavirus Disease-2019 during the Public Health Emergency

Advice on the Use of Point-of-Care Immunodiagnostic Tests for COVID-19

Serology-based Tests for COVID-19

FDA Officially Authorizes Its First Serological Antibody Blood Test for COVID-19

Cellex Cleared to Market Antibody Test for COVID-19

What Are Antibody Tests and What Do They Mean for the Coronavirus Pandemic?

Cellex qSARS-CoV-2 IgG/IgM Rapid Test

IgG/IgM Rapid Test Approved by FDA for EUA Use

EDI Novel Coronavirus COVID-19 ELISA Kits

Mayo Clinic Laboratories Launches Serology Testing In Support of COVID-19 Response

A Tale of Two Countries: As the US Ramps Up Medical Laboratory Tests for COVID-19, the United Kingdom Falls Short

Media reports in the United Kingdom cite bad timing and centralization of public health laboratories as reasons the UK is struggling to meet testing goals

Clinical pathologists and medical laboratories in UK and the US function within radically different healthcare systems. However, both countries faced similar problems deploying widespread diagnostic testing for SARS-CoV-2, the novel coronavirus that causes COVID-19. And the differences between America’s private healthcare system and the UK’s government-run, single-payer system are exacerbating the UK’s difficulties expanding coronavirus testing to its citizens.

The Dark Daily reported in March that a manufacturing snafu had delayed distribution of a CDC-developed diagnostic test to public health laboratories. This meant virtually all testing had to be performed at the CDC, which further slowed testing. Only later that month was the US able to significantly ramp up its testing capacity, according to data from the COVID Tracking Project.

However, the UK has fared even worse, trailing Germany, the US, and other countries, according to reports in Buzzfeed and other media outlets. On March 11, the UK government established a goal of administering 10,000 COVID-19 tests per day by late March, but fell far short of that mark, The Guardian reported. The UK government now aims to increase this to 25,000 tests per day by late April.

This compares with about 70,000 COVID-19 tests per day in Germany, the Guardian reported, and about 130,000 per day in the US (between March 26 and April 14), according to the COVID Tracking Project.

“Ministers need to explain why the NHS [National Health Service] is not testing to capacity, why we are falling behind other countries, and what measures they will put in place to address this situation as a matter of urgency,” MP Keir Starmer (above) said in Parliament in late March, The Guardian reported. (Photo copyright: The Guardian.)

What’s Behind the UK’s Lackluster COVID-19 Testing Response

In January, when the outbreak first hit, Public Health England (PHE) “began a strict program of contact tracing and testing potential cases,” Buzzfeed reported. But due to limited medical laboratory capacity and low supplies of COVID-19 test kits, the government changed course and de-emphasized testing, instead focusing on increased ICU and ventilator capacity. (Scotland, Wales, and Northern Ireland each have separate public health agencies and national health services.)

Later, when the need for more COVID-19 testing became apparent, UK pathology laboratories had to contend with global shortages of testing kits and chemicals, The Guardian reported. At present, COVID-19 testing is limited to healthcare workers and patients displaying symptoms of pneumonia, acute respiratory distress syndrome, or influenza-like illness, PHE stated in “COVID-19: Investigation and Initial Clinical Management of Possible Cases” guidance.

Another factor that has limited widespread COVID-19 testing is the country’s highly-centralized system of public health laboratories, Buzzfeed reported. “This has limited its ability to scale and process results at the same speed as other countries, despite its efforts to ramp up capacity,” Buzzfeed reported. Public Health England, which initially performed COVID-19 testing at one lab, has expanded to 12 labs. NHS laboratories also are testing for the SARS-CoV-2 coronavirus, PHE stated in “COVID-19: How to Arrange Laboratory Testing” guidance.

Sharon Peacock, PhD, PHE’s National Infection Service Interim Director, Professor of Public Health and Microbiology at the University of Cambridge, and honorary consultant microbiologist at the Cambridge clinical and public health laboratory based at Addenbrookes Hospital, defended this approach at a March hearing of the Science and Technology Committee (Commons) in Parliament.

“Laboratories in this country have largely been merged, so we have a smaller number of larger [medical] laboratories,” she said. “The alternative is to have a single large testing site. From my perspective, it is more efficient to have a bigger testing site than dissipating our efforts into a lot of laboratories around the country.”

Writing in The Guardian, Paul Hunter, MB ChB MD, a microbiologist and Professor of Medicine at University of East Anglia, cites historic factors behind the testing issue. The public health labs, he explained, were established in 1946 as part of the National Health Service. At the time, they were part of the country’s defense against bacteriological warfare. They became part of the UK’s Health Protection Agency (now PHE) in 2003. “Many of the laboratories in the old network were shut down, taken over by local hospitals or merged into a smaller number of regional laboratories,” he wrote.

US Facing Different Clinical Laboratory Testing Problems

Meanwhile, a few medical laboratories in the US are now contending with a different problem: Unused testing capacity, Nature reported. For example, the Broad Institute of MIT and Harvard in Cambridge, Mass., can run up to 2,000 tests per day, “but we aren’t doing that many,” Stacey Gabriel, PhD, a human geneticist and Senior Director of the Genomics Platform at the Broad Institute, told Nature. Factors include supply shortages and incompatibility between electronic health record (EHR) systems at hospitals and academic labs, Nature reported.

Politico cited the CDC’s narrow testing criteria, and a lack of supplies for collecting and analyzing patient samples—such as swabs and personal protective equipment—as reasons for the slowdown in testing at some clinical laboratories in the US.

Challenges Deploying Antibody Tests in UK

The UK has also had problems deploying serology tests designed to detect whether people have developed antibodies against the virus. In late March, Peacock told members of Parliament that at-home test kits for COVID-19 would be available to the public through Amazon and retail pharmacy chains, the Independent reported. And, Politico reported that the government had ordered 3.5 million at-home test kits for COVID-19.

However, researchers at the University of Oxford who had been charged with validating the accuracy of the kits, reported on April 5 that the tests had not performed well and did not meet criteria established by the UK Medicines and Healthcare products Regulatory Agency (MHRA). “We see many false negatives (tests where no antibody is detected despite the fact we know it is there), and we also see false positives,” wrote Professor Sir John Bell, GBE, FRS, Professor of Medicine at the university, in a blog post. No test [for COVID-19], he wrote, “has been acclaimed by health authorities as having the necessary characteristics for screening people accurately for protective immunity.”

He added that it would be “at least a month” before suppliers could develop an acceptable COVID-19 test.

Meanwhile, in the US, on April 1 the FDA issued an Emergency Use Authorization (EUA) for the qSARS-CoV-2 IgG/IgM Rapid Test developed by Cellex Inc. in N.C., the Washington Times reported. Cellex reported that its test had a 93.75% positive agreement with a PCR (polymerase chain reaction) test and a 96.4% negative agreement with samples collected before September 2019.

In the United States, the Cellex COVID-19 test is intended for use by medical laboratories. As well, many research sites, academic medical centers, clinical laboratories, and in vitro diagnostics (IVD) companies in the US are working to develop and validate serological tests for COVID-19.

Within weeks, it is expected that a growing number of such tests will qualify for a Food and Drug Administration (FDA) Emergency Use Authorization (EUA) and become available for use in patient care.

—Stephen Beale

Related Information:

Why the UK Failed to Get Coronavirus Testing Up to Speed

Even the US Is Doing More Coronavirus Tests than the UK. Here Are the Reasons Why

Fall in Covid-19 Tests Putting Lives at Risk, Critics Claim

UK Ministers Accused of Overstating Scale of Coronavirus Testing

Coronavirus: Government Sets Target for 100,000 Tests Per Day by End of Month

Coronavirus Test: UK To Make 15-Minute At-Home Kits Available ‘Within Days’

Coronavirus: Can I Get a Home Testing Kit and What Is an Antibody Test?

Covid-19 Testing in the UK: Unpicking the Lockdown

Current COVID-19 Antibody Tests Aren’t Accurate Enough for Mass Screening, Say Oxford Researchers

Thousands of Coronavirus Tests Are Going Unused in US Labs

Exclusive: The Strongest Evidence Yet That America Is Botching Coronavirus Testing

Coronavirus Testing Hits Dramatic Slowdown in US

Coronavirus Testing Is Starting to Get Better—But It Has a Long Way to Go

Was It Flu or the Coronavirus? FDA Authorizes First COVID-19 Antibody Test

Medical Laboratories Need to Prepare as Public Health Officials Deal with Latest Coronavirus Outbreak

Can Consumers Collect Their Own Biological Specimens for Direct-to-Consumer SARS-CoV-2 Tests? FDA Says ‘No’ to Clinical Labs Announcing Such Tests

Following criticism over delays in authorizing medical LDT COVID-19 tests, the FDA swiftly shut down consumer at-home specimen collection schemes

Banning COVID-19 tests that rely on consumers’ collecting their own specimens at home is one example where the federal US Food and Drug Administration (FDA) took remarkably swift action. It’s also interesting to note how some business people—who lack formal training in clinical laboratory medicine—often are ready to seize any opportunity to sell lab tests directly to consumers, regardless of whether such tests are reliable, accurate, medically-necessary, and reasonably priced.

Last month, in the midst of this novel coronavirus pandemic, the attempt by a handful of direct-to-consumer (DTC) lab companies to sell COVID-19 tests to customers was speedily stopped by the FDA less than 10 days after the agency became aware of the DTC testing schemes. This all happened off the radar screen of most pathologists and clinical laboratory administrators, whose full-time attention has been on serving the urgent needs of their parent hospitals, referring physicians, and patients.

Within days of each other, several direct-to-consumer lab testing companies announced plans to offer COVID-19 tests to consumers. A common feature of these offerings was that each DTC company would send a collection kit to the consumer, who would collect his or her specimen at home. The kit would then be sent to one of the DTC company’s CLIA-certified laboratories, where the SARS-CoV-2 (Severe Acute Respiratory Syndrome Coronavirus 2) test would be performed.

Those DTC companies were:

A flurry of press releases and news interviews about how consumers could order and pay for their own COVID-19 test, collect the specimen at home, and have a Clinical Laboratory Improvement Amendments (CLIA)-certified lab perform the test quickly caught the attention of the FDA. Federal officials took immediate action, or close to it.

On March 20, the FDA issued a warning to healthcare consumers to beware of “unauthorized fraudulent COVID-19 test kits.” On the same day, the FDA announced updated guidance on its website pointing to recent policy adjustments stating that “testing by CLIA-certified labs that had not yet acquired Emergency Use Authorization (EUA) for their COVID-19 diagnostic does not apply to at-home COVID-19 testing, ‘including self-collection of samples to be sent to a clinical laboratory,’” reported MobiHealthNews.

“We want to alert the American public that, at this time, the FDA has not authorized any test that is available to purchase for testing yourself at home for COVID-19,” the FDA said in a statement. “The FDA sees the public health value in expanding the availability of COVID-19 testing through safe and accurate tests that may include home collection, and we are actively working with test developers in this space.”

Nevertheless, the FDA stipulated that at-home specimen collection was still not authorized.

Collectively, the FDA’s two actions sent an unmistakable message to the DTC lab companies that affected their consumer COVID-19 testing plans. Following public release of the FDA’s recommendation and policy change, several of the DTC lab companies posted messages on their websites disclosing that they would not be selling COVID-19 tests with consumer self-collection after all.

Everlywell Health’s DTC Clinical Laboratory Test Plan

News stories about the plans of these companies contained details that pathologists and clinical laboratory managers will find interesting. That is certainly true of Everlywell, a DTC lab company with a distinctive background.

Austin-based Everlywell was founded in 2015 by Julia Cheek. She appeared on the Shark Tank television program in 2017 and received $1 million in funding for her business plan, which Dark Daily covered. Cheek’s plan was to sell selected medical laboratory tests directly to consumers, including placing collection kits in retail stores and pharmacies. in the same year, investors pumped another $4 million into Everlywell, for a total of $5 million in venture capital funding, reported Business Wire.

“The extreme shortage of tests for COVID-19 puts millions of Americans at risk,” said Julia Cheek (above), Founder and CEO of Everlywell, in a March 18, 2020, press release. She added, “Everlywell is committed to helping stop the spread of COVID-19 in the US by making this test widely available. As the national leader in at-home lab testing, we want to use our resources and expertise to help as many people as we can. We are committed to this fight, and we’re here to help.” A few days later, the FDA reiterated its ban on at-home COVID-19 specimen collection. (Photo copyright: Forbes/Whitney Martin.)

Everlywell, which manufactures laboratory test kits for everything from general wellness and energy/weight, to men’s health, women’s health, and sexual health, was among several companies that just days before the FDA’s warning had announced plans for an at-home COVID-19 lab test with telehealth diagnosis.

Before the FDA banned at-home testing, Everlywell had an initial supply of 30,000 collection kits and planned to work with “multiple labs to scale infrastructure,” with a goal of testing 250,000 people weekly, stated a company news release. In news interviews, Everlywell said these consumer-collected specimens would be done by CLIA-certified clinical laboratories. However, the company did not name the lab companies it expected to use to perform those tests.

Everlywell’s at-home test carried a $135 price tag for consumers, an amount the company noted was “at-cost.” Before purchasing a COVID-19 test, consumers are required to complete an eligibility questionnaire developed in accordance with CDC recommendations. Testing includes a free telehealth consultation with a board-certified physician for consumers who tested positive.

However, after the FDA issued its March 20 warning, Everlywell announced on its website that its COVID-19 test would not be available for individual purchase.

“Our frontline healthcare workers are in desperate need of testing,” the site states. “We have made the decision to allocate today’s test supply to hospitals and healthcare providers only.”

Everlywell was asked to comment on these matters by Dark Daily’s sister publication, The Dark Report. As of this date, the company has not responded to that request.

Other DTC Companies Suspend Plans to Sell At-Home COVID-19 Test Kits

The Wall Street Journal (WSJ) reported that Scanwell Health, Nurx Inc., and Curative Inc. also were among the handful of companies that curtailed plans to launch at-home COVID-19 testing following the FDA’s announcement.

Scanwell Health now plans to wait for FDA clearance under the EUA for its at-home COVID-19 blood test.

Though the US is making strides to increase testing, lack of testing capacity has hamstrung the nation’s healthcare system as it attempts to control the COVID-19 pandemic.

An at-home test would appear to be one option for increasing COVID-19 testing nationwide. However, the FDA is signaling to these direct-to-consumer lab testing companies—along with clinical laboratories—that specimen quality issues associated with consumers collecting their own samples carry the risk of producing inaccurate test results.

This is something that pathologists and medical laboratory professionals understand because the largest source of errors in clinical laboratory testing come from the pre-analytical stage. This is the part of the testing process where a specimen is collected, then transported to a laboratory and prepared for analysis at the bench.

—Andrea Downing Peck

Related Information:

FDA Says Patients Can Self-Administer Covid-19 Tests, But Not at Home

Coronavirus (COVID-1) Update: FDA Alerts Consumers about Unauthorized Fraudulent COVID-19 Test Kits

The FDA Is Forcing the CDC to Waste Time Double Testing Some Coronavirus Cases

Coronavirus (COVID-19) Update: FDA Issues New Policy to Help Expedite Availability of Diagnostics

Coronavirus (COVID-19) Update: FDA Provides More Regulatory Relief During Outbreak, Continues to Help Expedite Availability of Diagnostics

Everlywell Announces Monday Launch of Solution to Get Tested and Diagnosed for COVID-19 from Home

Startup Aims to Produce 10,000 COVID-19 Kits a Day at Los Angeles Lab

At-Home COVID-19 Testing Services Pump the Brakes After FDA Warns Of ‘Fraudulent’ Kits

Policy for Diagnostic Tests for Coronavirus Disease-2019 during the Public Health Emergency

Why the CDC Botched its Coronavirus Testing

FDA Warns Consumers Against At-Home Coronavirus Tests Kits

FAQs on Diagnostic Testing for SARS-CoV-2

Coronavirus (COVID-19) Update: Daily Roundup

Policy for Diagnostic Tests for Coronavirus Disease-2019 During the Public Health Emergency

Meet the Startup Revolutionizing the Lab Testing Industry

EverlyWell Raises Additional Capital Bringing Total to $5 Million in Funding

Everlywell announces Monday launch of solution to get tested and diagnosed for COVID-19 from home

Direct-to-Consumer Clinical Laboratory Test Developer, EverlyWell, Receives $1 Million in Funding from Shark Tank Investor

Chinese Firm to Replace Clinical Laboratory Test Kits After Spanish Health Authorities Report Tests from China’s Shenzen Bioeasy Were Only 30% Accurate

Bioeasy stands behind the accuracy of its coronavirus test kits and, in a statement, questioned whether they were being used correctly

How accurate are the SARS-CoV-2 test kits being offered by different in vitro diagnostics companies, as well as the internally-developed COVID-19 tests developed by individual medical laboratories, both here in the United States and in other countries? It’s a question that has not been addressed by the news media nor by healthcare regulators.

That is why a recent news story reported complaints by authorities in several European countries that COVID-19 tests they had purchased were “unreliable.” The source of the COVID-19 test kits was a Chinese company.

On Wednesday, government officials in China announced that manufacturers of test kits for SARS-CoV-2, the novel coronavirus that causes the COVID-19 illness, can no longer export their tests unless China’s National Medical Products Administration (NMPA) has licensed and registered those tests, the South China Morning Post (SCMP) reported.

China issued the new rules after receiving complaints from buyers in Europe about the quality and accuracy of tests kits and other products, including personal protective equipment (PPE), ventilators, and infrared thermometers, SCMP wrote. Previously, Chinese exporters were required only to have CE certification to indicate that their goods conformed to the health and safety standards required for sale in the European Economic Area, SCMP added.

In a joint statement issued March 31, China’s Ministry of Commerce, General Administration of Customs (GAC), and the National Medical Products Administration said the new rule applies to all companies seeking to export test kits, face masks, protective clothing, ventilators, and infrared thermometers.

Spain Discontinues Use of Rapid Diagnostic Tests from Bioeasy

The new rules came after health authorities in Spain stopped using a rapid diagnostic test (RDT) kit that required a nasopharyngeal (NP) swab to collect specimens to diagnose patients for the SARS-CoV-2 virus, saying the test kits from Shenzhen Bioeasy Biotechnology were unreliable. Turkey also rejected the Shenzen Bioeasy test kits after finding similar problems, according to The Middle East Eye. Ukraine and Georgia also bought kits from Bioeasy, according to published reports.

The Spanish Society of Infectious Diseases and Clinical Microbiology found that the Shenzen Bioeasy NP-swab tests had an accuracy rate of less than 30%, SCMP reported

The low accuracy rate of the Bioeasy coronavirus test kits raises questions about the rapid rate of development for new tests in the United States and worldwide, said Michael Noble, MD, FRCPC, Chair of the University of British Columbia (UBC) Clinical Microbiology Proficiency Testing program and the UBC Program Office for Laboratory Quality Management, in Vancouver.

“There’s an inherent problem with building a test during a crisis,” Noble said in an interview with Dark Daily. “Clinical laboratory test developers are being forced into building tests in a hurry, and the highest likelihood is that they will fail because these tests take a lot of time if the aim is to get them right.

“When a company or a lab feels the need to go too fast, it is likely to take shortcuts,” he added. “And every time a shortcut is taken, an opportunity for error is created.

“Also, the federal Food and Drug Administration (FDA) may be going too fast to issue emergency use authorizations (EUAs). If laboratory test developers and the FDA go too fast, then both could make mistakes,” Noble noted.

“The lesson for labs in the United States and everywhere is you can’t go too fast and you don’t want to go too slow either,” Michael Noble, MD (above), Chair of the University of British Columbia Clinical Microbiology Proficiency Testing Program, told Dark Daily. “Instead, you need to proceed as quickly as you can, but also take as long as you need to ensure you follow all the steps accurately.” (Photo copyright: The Dark Report.)

Bioeasy Questions Whether Tests are Being Used Correctly

On March 27, SCMP reported that Shenzhen Bioeasy would send new kits to ensure that “patients get the best diagnostics” and to “ensure the test kits’ sensitivity and specificity.” The company also raised questions about whether the tests were used properly and promised to send a video explaining how those administering the tests should collect specimens using NP swabs.

“As it [is a] rapid test kit, following the protocol is very important,” the company added, according to SCMP.

Last week, Zhu Hai, a manager at Shenzen Bioeasy, said reports that the test kits had a low accuracy rate were untrue, SCMP reported. A more detailed explanation would be given via official Chinese government channels, he added.

Shenzen Bioeasy also issued a statement about the tests, saying, “The production export of our CE products to Spain has been done according [to] regulations. All Bioeasy COVID-19 rapid test [kits] are officially CE-IVD approved, so we are free to [export] and sell in [the EU],” SCMP reported.

The company exported 337,000 tests to South Korea and more than 420,000 test kits to at least 10 countries, including Italy, Qatar, and Ukraine, the company added. It had five million such kits under production, the company said.

Spain Purchased More than Half a Million Bioeasy Test Kits

One of the first publications to report the inaccuracy problems was El País, a Spanish language daily newspaper in Madrid.

The Shenzen Bioeasy tests functioned much like pregnancy tests, the newspaper wrote. Once the sample is taken, the NP swab is diluted and placed into a cartridge with a lined test strip showing whether the result is positive, negative, or invalid. “The tests detect the presence of antigen and the result is obtained in 10 or 15 minutes,” El País wrote.

Based in part on a claim that the medical laboratory test kits have an 80% accuracy rate, the government purchased 640,000 kits to screen health workers and the elderly. If the Chinese tests were of sufficient quality, negative or doubtful results would require a confirmatory molecular diagnostics test, the newspaper added.

The Chinese embassy in Spain also responded, saying on Twitter on March 26 that the country’s National Medical Products Administration had not approved the tests, and that they were not included in the medical supplies the Chinese government sent to Spain, SCMP reported. “The Chinese Ministry of Commerce offered Spain a list of approved suppliers, in which Shenzhen Bioeasy Biotechnology was not included,” the embassy added.

After the low accuracy rates were reported, the Spanish government said it ordered €432 million (US$468 million) worth of medical supplies from China, 5.5 million test kits, 550 million face masks, and 950 ventilators, SCMP added. But none of the kits in this order were from Shenzen Bioeasy, the government said.

SCMP quoted Professor Leo Poon Lit-man, BSc, MPhil, DPhil, FFPH, an expert in the SARS-CoV-2 coronavirus who helped design a testing protocol for the COVID-19 illness, and who is a Professor and Division Head of the Division of Public Health Laboratory Sciences at The University of Hong Kong. A claim of 80% accuracy for a test using nasal swabs was perplexing, because such tests are known to be inaccurate, Poon said. “It would be dangerous if it’s used on a large scale, since patients who are supposed to be positive might not be detected,” he added.

Pathologists and clinical laboratory scientists know there are many reasons why a clinical laboratory test can be unreliable or inaccurate. For example, during the production of a batch of tests, one step in the manufacturing process may have gone awry and that problem was not detected before those tests were shipped to a medical laboratory.

Unfortunately, when lab tests are proved to be “unreliable” or inaccurate, the public or the medical laboratory profession seldom learn the reasons for these problems and what steps were taken to resolve them.

—Joseph Burns

Related Information:

Rapid Tests for Coronaviruses Purchased in China Do Not Work Well

Spanish Capital Ditches ‘Unreliable’ Chinese Coronavirus Test Kits

Chinese Firm to Replace ‘Unreliable’ COVID-19 Rapid Test Kits Sent to Spain

Coronavirus: Turkey Rejects Chinese Testing Kits Over Inaccurate Results

Chinese Firm to Replace Exported Coronavirus Test Kits Deemed Defective by Spain

Coronavirus: Countries Reject Chinese-Made Equipment

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