Performance Coaching and Management Observations to Improve Productivity and Efficiency: Strengthening the Skills of Management to Execute a Lean Lab Transformation
Held Wednesday, January 16, 2019
Please contact us at 512-26-7103 or info@darkreport.com for information
Realities of the current healthcare environment are harsh: laboratories are constantly challenged to do more with less, and are faced with a shortage of skilled or experienced personnel. To balance this shortage, many labs begin a Lean journey, but fail to prepare the people or implement the processes necessary for a culture of continuous improvement.
Performance coaching and management observations are a proven method and a powerful tool to strengthen the knowledge of your staff, encourage their success, and ensure a sustainable and lasting Lean execution in your organization!
This 90-minute program, including an interactive Q&A session, will demonstrate the value of conducting performance coaching and management observation sessions to improve staff performance—and as a result, increase your lab’s productivity and process efficiency.
The coaching skills you will learn during this webinar will enable you to equip your staff with the skills to themselves serve as Lean champions, and to work together with lab leadership to develop the laboratory framework necessary to achieve ongoing and lasting improvement!
Attend this program, and our experts will guide you through the following specific strategies:
- Learn the value of performance coaching and management observation as it pertains to laboratory efficiency and productivity
- Obtain practical knowledge on how laboratory workflow and labor management experts conduct observations and performance coaching
- Enhance your lab leadership performance and skills, from corporate tasks to managing people
- Recruit the assistance of knowledgeable trained staff to develop an empowered team that will prepare, support, and lead your successful laboratory transformation
- Use the skills you will learn to develop personnel, improve performance, and create & sustain a culture of continuous improvement in your lab
- Apply this new knowledge to improve your competitive advantage in the laboratory community
Who should attend?
- C-level laboratory leadership including Lab Executives and Administrators
- Laboratory Directors, Managers and Supervisors
- Continuous Improvement Champions
Please contact us at 512-26-7103 or info@darkreport.com for information
Our expert speakers:
Stephen Stone
Managing Director
Argent Global Services
Oklahoma City, OK
Rita D’Angelo
President & Chief Executive Officer
D’Angelo Advantage, LLC
Gibraltar, MI
Your registration includes:
- A site license to attend the webinar. Invite as many members of your team as you would like!
- A full transcript emailed to you soon after the conference
If you are a laboratory leader, manager, or supervisor who values and encourages the importance of employee education, this is a must-attend webinar for both you and your staff!
For more information, call us at 512-264-7103.
Speakers:
Stephen Stone
Managing Director
Argent Global Services
Oklahoma City, OK
Stephen Stone has over 26 years of process improvement and project management experience. He has been with Argent Global for 21 years, using strong communication, leadership, and problem-solving skills to provide clients with realistic solutions that offer reduced costs and improved operations. Stone has been instrumental in developing many of Argent’s Lean and continuous-improvement products and services for the health care and diagnostics industry. He has also managed numerous projects in the manufacturing and distribution sector, allowing him to provide world-class processes to his customers’ operations. Working with industry leaders in health care, supply chain, distribution, operations, and the manufacturing sectors, Stone has worked on projects throughout North America, Europe, South America, Africa, Australia and Asia.
Stone received a B.B.A. in Management from the University of Central Oklahoma, is a NIST/MEP certified Lean instructor, Six Sigma Green Belt and served in the United States Air Force as an Electronics Systems Specialist assigned to Engineering Squadrons.
Rita D’Angelo
President & Chief Executive Officer
D’Angelo Advantage, LLC
Gibraltar, MI
Rita D’Angelo is an internationally recognized expert in process improvement and lean production systems. For over a decade, Dr. D’Angelo has trained and certified thousands of healthcare professionals in lean management, and improved the efficiency of healthcare facilities in the United States and Europe.
In addition to being the President and CEO of D’Angelo Advantage, Dr. D’Angelo serves as a professor at Villanova University in the School of Professional Studies. A co-founder of the Henry Ford Production System, she designed and implemented innovative operational efficiencies for the Henry Ford Health System and led the team that secured America’s first integrated laboratory system ISO 15189 accreditation. She continues to assist organizations across the U.S. in implementing lean management and ISO 15189.